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Frequently Asked Questions

We get a lot of questions through various formats, however we've put some of the common ones here for your convenience

What do I get from 3D Scanning Services?

3D Scanning output is a mesh file, provided in .stl, .ply or .obj format. Mesh files are typically not able to be edited in the same way that a parametric part modelled with CAD software can be. If this is required, our digital engineering services can convert these mesh files to a 3D parametric CAD file, supplied in .step file format and costed separately.

What's the quoting process?

Depending on the services you require, we have a few methods to accurately quote your part(s). Most often, photos and a description of the intended result is enough for us to generate cost based off other parts that we may have produced historically. 

How long will my parts take?

We generally run on an approximate 2-week lead time for part replication, however lead times are usually advised at project commencement stage and entirely dependent on our job queue and the processes that your project requires.

My part is small, why does it cost more than another larger part?

Your part may have 'organic' shapes to it. This is more complex to model than a part that has mechanical faces, holes and mounting features such as machined parts or sheet metal objects. Interior automotive parts vs suspension components can be a great example of this. 

What is the largest part you can 3D Scan?

Almost any object of any size can be 3D scanned. We have developed techniques to be able to deal with object sizes from very large to very small, with minimal detail loss. This may at times require multiple scans, however we verify sizing when doing multi-scan projects.

Can you machine 5-axis parts?

We do not currently operate 5 Axis CNC services. We may outsource or reject some parts based on this at this time. 

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